Consular procedures

Q: Can I do these procedures myself?

Yes — most of them. The difficulty is not in a single procedure but in ordering several that depend on each other, and in knowing the form in which each document is accepted. If you have one procedure and your papers are ready, call the consulate directly — we tell you that, and we charge you nothing for the answer.

Q: I registered the event at the consulate — do the Turkish offices know about it now?

No, not automatically. Registration at the consulate is one thing; having the event recognised before a Turkish office is another, with its own route: sworn translation and certification, and in the case of a marriage a separate registration at the civil registry office with its own conditions. We tell you which of the two routes applies to you — or whether both do — before you begin.

Q: Can you get me an earlier appointment?

No, and appointments are not for sale. We arrange the appointment and keep track of it, and if an earlier slot opens we tell you. If anyone promises to move your appointment forward for an extra payment, ask them how — and the safer answer is to walk away.

Q: How long does the procedure take?

We do not give a figure we cannot keep. The duration follows the type of procedure and the consulate's appointment calendar, and a large part of it is not in our hands. What we do tell you: which step is in our hands, which step follows the consulate, and what you can speed up yourself — usually how fast the papers are gathered.

Who is this service for?

Anyone who needs to renew a passport at the consulate, or obtain one for the first time.
Anyone who needs a power of attorney so someone else can follow a procedure for them — including people living outside Türkiye authorising someone here.
Anyone registering a civil event: a birth, a marriage or a death.
Anyone who needs consular certification on a document before using it here or sending it on.
Anyone who does not know which procedure they need in the first place, or in what order it is done.

What we do

We establish which procedure actually applies to you: passport, power of attorney, civil registration, or certification of a document.
We set the order before you move: which document is prepared first, and which certification comes before which.
We prepare and check the papers before the appointment: names, dates, the form of the copies and how many are needed.
We arrange the appointment and keep track of it until the day.
We come with you on the day and interpret where needed.
We complete the chain after the consulate: the sworn translation and the certification the Turkish authority requires.

And what we do not do

We do not influence the consulate's decision and we do not promise it. What it accepts and what it refuses is its business alone.
We do not jump the queue and we do not sell appointments. If anyone offers you that for money, walk away from them.
We do not prepare a document the consulate does not ask for just so it “exists” — every extra document is a fee and a delay for nothing.
We do not sign for you and we do not act in your name without a valid power of attorney that allows it.
We do not ask for your bank card details or the password to any account of yours — not to book an appointment, not to pay a fee, not for any other reason.
We issue nothing ourselves and we claim no standing we do not have: the sworn translation is done by a sworn translator, the certification by the authority that owns it. Our work is the ordering and the follow-up.
We do not alter information in a document and we do not obtain a document outside its official route, whatever the reason and whatever the sum.

Documents required for consular procedures

This is the core list for most cases. Tick them off as you gather your papers — you can print this page and take it with you.

What we need from you to start

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The name of the procedure: passport, power of attorney, registering a birth, marriage or death, or certifying a document.A copy of your passport or other proof of identity, and of your residence permit or temporary protection card if you hold one.The document the procedure concerns, if it exists: a full-page copy including stamps and edges. And if you do not have it at all, we tell you where it is obtained before you book any appointment.For a power of attorney: exactly what you are authorising, and the details of the person you are authorising taken from their passport or identity document, not from memory. Notarisation inside Türkiye is done at the notary (noter).For a passport renewal: a recent biometric photograph on a white background. The size and the number are set by the consulate's own rules, not by the Turkish offices, and we confirm them for you before you have it taken.A phone number or email address that actually works — it is where we follow up with you and where news of the appointment reaches you. A number nothing reaches makes the file look silent when in fact you simply never read anything.The authority that will receive the document after the consulate, if you know it.

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Why do we ask about the receiving authority? Because the form of the document is decided by it, not by the consulate alone: a document to be used before a Turkish office needs a sworn translation and certification after the consulate, while one being sent to another authority may need an entirely different form. Answering this at the start saves you a second appointment.

How the procedure runs for consular procedures

We establish which procedure applies
Passport, power of attorney, civil registration, or certification? That answer decides the papers and the order — nothing before it.
our partWhatsApp or at the office
We set the order before you move
Which document is prepared first, and which certification comes before which. What wastes appointments is rarely the wrong document; it is a correct document that arrived in the wrong order.
our part
Preparing and checking the papers
We check names, dates, the form of the copies and how many are needed before the appointment. A gap found here costs far less than one found at the door.
your partDepends how fast you gather the papers
The appointment and accompaniment
We arrange the appointment, come with you and interpret where needed. The appointment and its fee follow the consulate, not us.
the authority’s partDepends on the earliest available slot
After the consulate
A document that comes out of the consulate is often not enough on its own to be used here. We complete the sworn translation and the certification the receiving authority requires, and hand you the file ready.
our part

Cost: we separate what is paid to others from our fee

Paid to others

Official fees

Consular fees, the notary fee and the sworn translator's fee where they apply — paid to those who charge them, and varying by procedure and number of documents. These amounts do not pass through us and we give you the receipt.

Paid to us

Our follow-up fee

For establishing the procedure and setting its order, checking the papers before the appointment, arranging the appointment, accompaniment and interpretation, and completing what follows the consulate. We tell you the full amount before we begin.

When do you not need us? If you have a single, simple procedure and your papers are ready, you can do it yourself: call the consulate directly and ask about the appointment and the documents required. We say so plainly — our fee is for ordering and following procedures that interlock, not for one step you can take on your own. And the first consultation is free whether you continue with us or not.

Read this before you pay any office

What usually stops a file

What stops these procedures is usually not a refusal from the consulate but a mistake in the order, or in the form of a document, that surfaces on the day of the appointment. These are the most common:

Going in the wrong orderA correct document, but prepared before the document that has to come first. The result is a lost appointment and a fee paid for nothing, then a wait for a new slot.

The power of attorney does not cover what it is used forA power of attorney is read literally: if the specific act is not named in it, it is not accepted even when properly notarised. That is why we ask what you are authorising before it is drawn up.

The authorised person's details were written from memoryA name or a number in the power of attorney that does not match, letter for letter, what appears in that person's own document makes it unusable — so it is drawn up again and its fee paid a second time.

The name is written differently across documentsA single letter of difference between the passport, the civil record and the translation makes the authority treat them as documents of different people.

The copy cuts off edges or stampsA copy that clips a stamp, an edge or a page number is treated as an incomplete copy, so a document whose original is sound is turned back. Photograph the whole page with its stamps, in light that shows the stamp rather than reflecting off it.

Using the consular document as it standsA document issued by the consulate often needs a sworn translation and certification before a Turkish authority will accept it. Whoever submits it as it stands is turned back at the door.

The procedure is not the consulate's business at allA whole day and a place in the queue are lost before you even begin, because the authority concerned is a Turkish office and not a consulate — or the other way round. This is the first thing we check, before any appointment is booked.

The papers each procedure requires, its conditions and its periods change by official decision, and they differ by consulate and by the state of your civil record; we verify them when we study your case and do not publish figures that may be out of date.

Questions people ask about consular procedures

Can I do these procedures myself?

Yes — most of them. The difficulty is not in a single procedure but in ordering several that depend on each other, and in knowing the form in which each document is accepted. If you have one procedure and your papers are ready, call the consulate directly — we tell you that, and we charge you nothing for the answer.

I live in Europe and want to authorise someone in Türkiye — where do I start?

By defining exactly what you are authorising, before you go to any office. A power of attorney is read literally, and its form is decided by the authority it will be used before here. Send us the type of procedure and the details of the person you are authorising, and we will tell you what the document has to contain and what it then needs in order to be accepted in Türkiye.

I was told my document needs an apostille — where do I get one?

There is no apostille on a Syrian document, because Syria is not among the contracting parties to the Apostille Convention — this can be read in the status table published by the HCCH. The alternative is not impossible, but it is a chain of certification instead of a single stamp, and its shape is decided by the authority that will receive the document. Send us the name of that authority and we will tell you the chain that applies to it.

What is the difference between consular certification and sworn translation?

Consular certification establishes that the document was issued by a recognised authority; sworn translation makes it readable to the Turkish office. Many procedures need both, in a particular order — which is why we ask about the receiving authority before we begin.

I registered the event at the consulate — do the Turkish offices know about it now?

No, not automatically. Registration at the consulate is one thing; having the event recognised before a Turkish office is another, with its own route: sworn translation and certification, and in the case of a marriage a separate registration at the civil registry office with its own conditions. We tell you which of the two routes applies to you — or whether both do — before you begin.

Is a power of attorney enough for you to do the procedure instead of me?

Some procedures can be completed with a valid power of attorney that names the specific act; others accept nothing but your own presence. Which is which is set by the consulate's own rules, not by us, and we ask about it for your case before you pay for a power of attorney that may be of no use to you.

Can you get me an earlier appointment?

No, and appointments are not for sale. We arrange the appointment and keep track of it, and if an earlier slot opens we tell you. If anyone promises to move your appointment forward for an extra payment, ask them how — and the safer answer is to walk away.

How long does the procedure take?

We do not give a figure we cannot keep. The duration follows the type of procedure and the consulate's appointment calendar, and a large part of it is not in our hands. What we do tell you: which step is in our hands, which step follows the consulate, and what you can speed up yourself — usually how fast the papers are gathered.

All frequently asked questions

Official reference

HCCH — Apostille Convention status tableLast checked: 13/08/2026

Related services

Obtaining documents from SyriaA Syrian document is not finished the moment it is issued. Whoever will receive it — an office in Türkiye or a file in Europe — is what decides the form of certification and translation, so we start from that destination rather than from the document.Sworn translation and notarisationA document is not accepted because it has been translated, but because it is in the form the authority receiving it asked for: some procedures accept a sworn translation on its own, others require notarisation. And a Syrian document carries no apostille: Syria is not a party to the Apostille Convention. No office can validly ask you for one. Its route is a chain of certification that ends in translation. So we start from one question: who will receive it, and how was the request worded?Sending documents and parcelsWhat usually fails is not the journey but the counter: the document arrives intact and is then refused because its certification or translation is not in the form the receiving authority requires. So we start from the receiving authority, not from the envelope — we review what you want to send and whether it may be sent at all, then pack it, declare it, give you the tracking number and follow it through to delivery.Booking official appointments in TürkiyeBooking an appointment is not a small step; the wrong appointment is an expensive one. An appointment at the wrong office, of a type that does not fit your procedure, or one you turn up to with a document missing — all three end the same way: a lost day, a lost place in the queue, and sometimes a lost fee. So we start from the procedure itself: which authority, which kind of appointment, and what has to be ready before anything is booked.Registering a marriage at the Turkish consulate in JordanThis route has one condition we cannot soften: one of the spouses must hold Turkish citizenship. Where it holds, the marriage is registered with the Turkish mission in Amman and a marriage record document is issued, usually without either spouse travelling. Where it does not hold, your route is a different one — registering the marriage inside Türkiye at the civil registry — and we say so in the first message, not after you have paid.Registering a Turkish marriageWhat stops most marriage registration files is not a refusal but a document belonging to the other party: a civil record that still says “married”, an out-of-date certificate of no impediment, or a translation without notarisation. The registry reads the two situations together, not only the situation of whoever came to the office. So we start by reading both records before you prepare a single document, then arrange what the file actually needs — including the health report, which no one is exempt from — and follow it through until the family book is issued.