Travel services: flights, hotels, insurance

Q: Do you issue the visa as well?

No. We arrange the travel, not the visa. Preparing a visa file is a separate service we do provide, and we coordinate it with the booking where that is needed. The visa decision itself belongs to the consulate alone, and no office can influence it.

Q: Do I need you to book a single ticket?

Usually no. If the destination is clear, your passport is in order and no procedure depends on the trip, book it yourself and save our fee. We are useful once it branches: several travellers, several stops, or travel tied to an official appointment.

Q: I am travelling with my family and children — what changes?

Two things change: the documents and the scheduling. What children need in order to travel differs by destination and by the parents' situation, and we verify it for your case before booking. The scheduling is a practical matter: connection times between flights, how close the accommodation is to your appointment, and what children can actually endure.

Who is this service for?

Your trip is tied to a procedure: a visa file, a consulate appointment, or a university enrolment.
You need a booking document in a form that can be attached to an official file, not just a confirmation message on your phone.
You are travelling with your family or in a group, and the itinerary has more than one stop and more than one fixed date.
You struggle with a booking system in a language you do not read, or with addressing the airline when something changes or is cancelled.
You booked it yourself and then something went wrong: the appointment moved, the application was refused, the flight was cancelled — and you need someone to deal with the company for you.
You hold the kimlik (temporary protection card) and want to travel inside or outside Türkiye — we set out what follows from that before you book, not after.

What we do

We plan the itinerary and the dates so they fit around your procedure's appointments, not the other way round.
We book the tickets and the accommodation, and match the names and dates against your passport before confirming.
We arrange travel insurance.
We coordinate the trip with the procedure behind it: the visa file, the consulate appointment, or whatever the receiving authority asks for.
We put the booking documents into the form the file accepts: a written confirmation, a name matching the passport, and dates consistent with the rest of your papers.

And what we do not do

We do not issue visas and we do not promise entry. The visa decision belongs to the consulate of the destination country and the entry decision to the border authority; no office can influence either.
We do not arrange fake or unfulfilled bookings. A dummy booking is a known ground for visa refusal; anyone offering you one is selling you a risk, not a service — stay away from it.
We do not issue the travel permit in the authority's place and we do not promise it will be granted. A kimlik holder's travel permit is the migration office's decision alone; our job is to tell you when it is required and what is asked, and to build the booking on what is actually issued rather than on what we expect.
We do not ask for your bank card details, and we do not take the ticket price into a personal account. What is paid to the company comes back to you as a confirmation and a receipt in your name, and a request to transfer to an account in a person's name is a danger sign wherever it comes from.
We do not change the airline's or the hotel's own terms. The change, cancellation and baggage rules are theirs; our job is to read them to you before you pay, not after.

Documents required for tourism and travel services

This is the core list for most cases. Tick them off as you gather your papers — you can print this page and take it with you.

What we need from you to start

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A copy of your passport: the name exactly as written in it, the passport number and its expiry date.The destination and the dates: the city, and how flexible the dates are, if at all.Who is travelling with you: the number of travellers, the ages of any children with you, and their passports.If the trip is tied to a procedure: which one, the receiving authority, and the appointment date if it is already set — and send us the appointment notice as it reached you from that authority, not as you remember it.A copy of your Turkish residence permit or your kimlik (temporary protection card): transit and return rules differ according to your status. And if you are moving between provinces, the travel permit is requested from the migration office in your province — not from the airline and not from our office.A working mobile number and email address: the boarding pass and the schedule-change notices arrive there from the airline; a number you do not use means learning about the change at the airport.

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Why do we ask for the passport before anything else? Because the name on the ticket has to match the passport letter for letter. Correcting a name after confirmation is not always possible, and where it is, it happens on the airline's terms and at your cost. Checking now is cheaper than everything that follows.

How the procedure runs for tourism and travel services

We listen to the plan
Where to, when, with whom, and whether the trip is tied to a procedure. Those answers tell us what you need — and whether you need us at all.
our partWhatsApp or at the office
We check what could stop the trip
Passport validity against your destination's conditions, the transit rule if your route has stops, the spelling of the name, and your status in Türkiye if you hold the kimlik. These are checked before you pay, not after.
our part
We lay out the options and you choose
The itinerary, the price and the change and cancellation terms, written out in front of you. We confirm nothing before you agree.
your partDepends how fast you choose
We confirm the booking and hand over the documents
Ticket, accommodation confirmation and insurance — with names matching your passport, and in the form your file accepts if the trip is tied to a procedure. We also give you the booking reference so you can verify it with the company yourself.
our part
We stay with you until departure
Our work does not end when the ticket is handed over. The same channel stays open until the day you travel, and if something comes up we are the ones who address the company, not you.
our partUntil your departure date

Cost: we separate what is paid to others from our fee

Paid to others

Ticket and booking prices

The price of the ticket, the accommodation and the insurance is paid to the airline, the hotel and the insurer, and it moves with the dates and with seat and room availability. We add nothing on top of these amounts, and we give you the confirmation and the receipt in your name.

Paid to us

Our arranging and coordination fee

For the planning, checking the passport and the names, confirming the bookings, putting the documents into the form your file accepts, and following up when something changes. We tell you the full amount before we begin.

The first consultation is free whether you continue with us or not. We are useful when the trip is tied to a procedure, when the itinerary branches and there are several travellers, or when the language is the obstacle. But if you are buying one ticket to a destination you know, your passport is in order and no file depends on it, you do not need us — book it yourself.

Read this before you pay any office

What usually stops a file

What ruins a trip is usually not its price but a small detail that surfaces at the counter or at the consulate. These are the most common ones, and we check them with you before confirming:

A kimlik holder travelled without permission — or left TürkiyeAnyone holding a temporary protection card needs a travel permit from the migration office in their province before moving to another province. More importantly: leaving for a third country ends temporary protection for that person — far more costly than the ticket. We ask what you hold before any booking.

The passport is not valid long enough for the destinationMany countries require a certain remaining validity on entry, and the condition is measured on the day you travel, not the day you book. A passport that is “still valid” may not be enough.

The transit or transit-visa rule was overlookedA route with a connection can require a transit permit or visa even if you never leave the airport, and it differs by your nationality, your travel document and the transit airport. It is checked before booking, not after.

The booking does not match the visa fileDates, a destination or companions in the booking that contradict what the application says. Two papers contradicting each other inside the same file are read as a fault in the whole file.

The name is spelled differently from the passportOne letter, or a different order of names, between the ticket and the passport is enough to stop you boarding, and correcting it after confirmation is subject to the airline's terms.

The money was paid and no real booking was ever issuedA confirmation image reaches you with no matching record at the company, and you find out at the check-in desk. An image can be assembled; the company's record cannot — which is why a booking reference is asked for and checked on the company's own site.

The cancellation and change terms were never readThe lowest-priced ticket is usually the one that cannot be changed or refunded. The choice is yours — but after you know what you bought.

The conditions and periods here — the passport validity required, transit rules, and company terms — change by official decision and differ by nationality, travel document and destination; we verify them when we study your case and do not publish figures that may be out of date.

Questions people ask about tourism and travel services

Do you issue the visa as well?

No. We arrange the travel, not the visa. Preparing a visa file is a separate service we do provide, and we coordinate it with the booking where that is needed. The visa decision itself belongs to the consulate alone, and no office can influence it.

I was asked for a flight and hotel booking for my visa file — will you arrange a provisional one?

We arrange a real booking, and we do not arrange a fake one. Dummy bookings are well known to consulates and a recurring ground for refusal; anyone offering you one is selling you a risk. The legitimate alternative exists: bookings with wider change or cancellation terms, and we explain which suits your case and the authority that will receive your file.

I hold the kimlik — can I travel inside or outside Türkiye?

Inside Türkiye: moving to another province requires a travel permit from the migration office in your province. Outside it: leaving for a third country ends your temporary protection. The Presidency of Migration Management publishes both, and the source is linked at the bottom of this page. That is why we ask what you hold before we look at any ticket: a decision like this is not corrected after take-off, and the ticket is the cheapest part of it.

Do I need you to book a single ticket?

Usually no. If the destination is clear, your passport is in order and no procedure depends on the trip, book it yourself and save our fee. We are useful once it branches: several travellers, several stops, or travel tied to an official appointment.

Do you take a commission on the ticket price?

No. The price of the ticket, the hotel and the insurance is paid to the company as it stands, and the confirmation and the receipt reach you in your name. What we take is the arranging fee, quoted to you as a separate figure before we begin. Ask any office you deal with exactly this question: if the answer is one amount that is never broken down, you do not know how much went to the company and how much stayed at the office.

How do I make sure the booking I paid for is real?

Check it on the airline's own website with the booking reference and your name — not from an image sent to your phone. A confirmation image can be assembled; the company's record cannot. We give you the reference as soon as it is issued so you can do this yourself, and we advise you to do it with any office you deal with, ours included. If the booking is for a visa file, the receiving authority may verify it the same way.

I am travelling with my family and children — what changes?

Two things change: the documents and the scheduling. What children need in order to travel differs by destination and by the parents' situation, and we verify it for your case before booking. The scheduling is a practical matter: connection times between flights, how close the accommodation is to your appointment, and what children can actually endure.

If my flight is cancelled or rescheduled, what do you do?

We deal with the company instead of you, within what your ticket's terms allow. We cannot override those terms and we do not promise to, but we know how alternatives are requested and in which language, and we tell you what is possible and what is not instead of leaving you waiting.

All frequently asked questions

Official reference

Presidency of Migration Management — temporary protection FAQLast checked: 13/08/2026

Related services

VIP visa: preparing and following your fileA visa decision is not for sale, and no office can influence it. What can actually be worked on is the file: complete, consistent with itself, submitted in the right category — and a frank word before you pay if applying now is not the right move.Consular proceduresMost of these procedures you can complete yourself. The difficulty is not the procedure but its order and its form: which document is prepared first, which certification comes before which, and in what form each is accepted. And Syria is not among the contracting parties to the Apostille Convention, so a Syrian document needs a chain of certification rather than a single stamp — a chain whose shape is set by the authority that will receive it. Go in the wrong order and you lose both the appointment and the fee.Residence permit in TürkiyeWhat stops most files is not the law but a missing document, or an application filed under a permit type that does not fit the case. So we start from your situation: which route is yours, what you actually need, and what gets checked before the appointment rather than after — then we follow it until the decision, and through to the card if it is approved.University admission and equivalenceWhat costs the most time here is not the difficulty of the papers but starting down the wrong route: a sound file prepared for an authority that is not waiting for it. Two routes sit under this title — university admission, and denklik (diploma equivalence) — each with its own authority, its own papers and its own calendar, and the order between them changes with your diploma and with where you are trying to get to. We establish which one applies to you and where to start, then walk it with you until the decision is issued and explained.SRC certificate and psychotechnical testProof of professional competence for a driver — not a work permit, and not a substitute for the licence. And what stops these files is usually not the exam: it is a prior condition nobody checked. The licence category, a foreign licence whose own procedure is unfinished, an incomplete health report. So we start from your work — what you carry, for whom, on what vehicle — not from a general list.

Tourism and travel services